Privacy Policy — Velora
Effective Date: 14/05/2026
Last Updated: 14/05/2026
Velora (“Velora”, “we”, “our”, or “us”) operates a local social discovery platform designed to help people explore real-world experiences, connect through communities, discover what’s happening nearby, and create meaningful local gatherings.
Velora enables users to discover experiences around them, create and join circles, share moments through stories, and engage with local communities in a more social and interactive way.
This Privacy Policy explains how we collect, use, process, store, and protect information when you use the Velora mobile application, website, and related services (“Platform”).
By accessing or using Velora, you agree to this Privacy Policy.
1. SCOPE & APPLICABILITY
This Privacy Policy applies to:
• users who browse or use Velora
• users who create accounts
• users who create or join circles
• explore nearby events
• users interacting with stories, notifications, and social features
This Policy does not apply to third-party websites or services linked through Velora.
2.1 Information You Provide
We may collect:
• full name
• email address
• phone number
• profile photo
• bio and profile details
• event and circle information
• uploaded images/videos
• stories and user-generated content
• support communications
2.2 Location Information
Velora may collect precise or approximate location information to:
• discover nearby circles and local events
• personalize recommendations
• improve local discovery experiences
Users may disable location access anytime from device settings.
2.3 Automatically Collected Information
We may automatically collect:
• device information
• operating system
• app version
• IP address
• app interactions
• search activity
• saved events
• crash logs
• analytics information
• notification preferences
3. HOW WE USE INFORMATION
Velora may use collected information to:
• provide event discovery services
• personalize local recommendations
• operate circles and community features
• improve app performance and experience
• send reminders and notifications
• maintain platform safety
• prevent spam, abuse, and fraud
• provide customer support
• analyze platform usage and engagement
4. USER GENERATED CONTENT
Velora allows users to create and upload content including:
• events
• circles
• stories
• profile content
• images and videos
Users are responsible for content they upload and share on the Platform.
Velora may review, moderate, remove, or restrict content that violates our Community Guidelines or applicable laws.
5. DEVICE PERMISSIONS
Velora may request access to certain device permissions including:
- Location Services
Used to discover nearby events and local experiences. - Camera Access
Used for uploading stories, event media, and profile photos. - Photo Library Access
Used for selecting and uploading media.
Notifications
Used to send:
• event reminders
• nearby event alerts
• activity updates
Users can manage permissions anytime through device settings.
6.CONTENT MODERATION & SAFETY
Velora provides reporting and moderation tools to help maintain a safe community.
Users may report:
• events
• circles
• stories
• profiles
• inappropriate content
Velora reserves the right to:
• remove content
• restrict visibility
• suspend accounts
• terminate accounts violating policies
7. THIRD-PARTY SERVICES
Velora may use trusted third-party services and providers including:
• Firebase
• Google Maps
• Apple Authentication
• Google Authentication
• Push Notification Services
• Analytics Providers
• Cloud Hosting Providers
These services may process limited information according to their own privacy policies.
8. THIRD-PARTY EVENT SOURCES
Velora may display event information from:
- event APIs
- publicly available event listings
Velora may aggregate and organize event information while adding social discovery and community features within the platform.
9. NOTIFICATIONS
Velora may send notifications related to:
- nearby events
- event reminders
- joined circles
- trending experiences
- social activity
Users may manage notification preferences within app settings or device settings.
10. DATA SHARING
Velora does not sell personal information to advertisers or third parties. We may share limited information with trusted providers for:
- hosting and infrastructure
- analytics
- authentication
- customer support
- notification delivery
- platform security
We may also disclose information where legally required to:
- comply with laws
- prevent fraud or abuse
- protect user safety
- enforce platform policies
11. DATA RETENTION
Velora retains information only for as long as necessary to:
- provide services
- maintain platform integrity
- comply with legal obligations
- resolve disputes
- enforce policies
Deleted account information may remain temporarily in backup systems or security logs before permanent removal.
12. ACCOUNT DELETION
Users may request account deletion directly through the app settings. Upon deletion, associated data may be removed, including:
- Profile information
- Stories
- Circles
- Saved events
- Activity history
Certain information may be retained temporarily where required for legal obligations, security measures, or fraud prevention purposes.
13. DATA SECURITY
Velora uses reasonable technical and organizational safeguards to protect user information against unauthorized access, misuse, loss, or disclosure. However, no platform or method of transmission can guarantee complete security.
14. CHILDREN’S PRIVACY
Velora is not intended for users under the age of 13 years. We do not knowingly collect personal information from children under this age. If we become aware of such collection, we may remove the information promptly.
15. USER RIGHTS
Users may have the right to:
• access personal information
• update account information
• manage permissions
• manage notification preferences
• request deletion of their account
Requests may be submitted through: support@velora.app
16. CHANGES TO THIS POLICY
Velora may update this Privacy Policy periodically.
Updated versions will be posted within the app and/or website.
Continued use of Velora after updates indicates acceptance of the revised Policy.
16. CONTACT INFORMATION
Company Name: CYPHERPLAY AI LTD
Support Email: support@velora.city
Business Address:
Voukourestiou, 25
NEPTUNE HOUSE, 1st floor, Flat/Office 1 Zakaki, 3045, Limassol, Cyprus